|
1. About thumbnail generation
All website thumbnails are generated automatically by a custom-built ElvisFind.com component, which is executed every week. Generation of all thumbnails takes up to 4 hours on our servers. The programs executes an automatic request for every website listed. Manual intervention sometimes is necessary.
If there is a problem with a thumbnail, this will most likely be fixed when all thumbnails are updated. So please give it a week. Or determine whether one of the following problems exist:
1. No thumbnail displayed?
No thumbnail for a specific website can be caused by various reasons:
- The site was offline, dead or unavailable at the time the thumbnail was requested;
- The site has been added after the last execution of the process;
- The site features pop-ups, spyware or custom objects/programs which block correct generation;
- The site contains JavaScript errors, invalid Flash objects or other issues that cause faults upon request of the page;
- There was a technical difficulty with our software or server, at the time of execution.
2. Invalid/strange thumbnail?
If there is a thumbnail, but it looks weird, invalid, empty, half or otherwise incorrect, the reasons can be:
- The site features pop-ups, spyware or custom objects/programs which block correct generation;
- The site is a fake;
- Some kind of server/webpage/host error was displayed at the time of the request;
- The site contains JavaScript errors, invalid Flash objects or other issues that cause faults upon request of the page;
- There was a technical difficulty with our software or server, at the time of execution.
If you have any questions about a specific thumbnail, you can contact support. Please keep in mind though, that correct thumbnails depend on 1) a valid, correct website without errors or pop-ups and 2) technical restrictions. Many free website hosts, for example, feature automatic pop-ups or other 'tricks' than can disturb this process! ElvisFind.com gives no warranty that every thumbnail displayed is correct, nor will ElvisFind.com give any promise about restoring or re-creating thumbnails, other than via normal process execution. This is a free service!
|
